Sivp2 believes gambling should be enjoyable entertainment, not a burden. We provide the tools, guidance, and full support to ensure you always play in control and within healthy boundaries.
Responsible gaming means enjoying wagering activities as a form of entertainment while maintaining full control over your time, money, and decisions. For sivp2, this is not just a slogan — it is a core principle that shapes how we design our platform and interact with our players.
We understand that most players in Malaysia play for fun, to challenge their skills, or simply to fill their leisure time. However, we also recognise that for a small number of individuals, gambling can develop into a more serious problem. That is why sivp2 invests in a range of tools and programmes that help players stay in control from the very first day they register.
The core principles of responsible gaming at sivp2 are simple: set your limits before you play, stick to them, and stop when the game is no longer fun. This page provides all the information and tools you need to play wisely and safely.
Important Reminder: Gambling is meant for entertainment only. Never gamble with money you cannot afford to lose, borrowed money, or funds set aside for basic needs such as rent, food, or utility bills.
Sivp2 provides a range of self-control tools that you can activate directly from your account settings. These tools are designed to help you manage your play habits proactively, before they become a problem. Here are the tools available to you:
Set daily, weekly, or monthly deposit limits to control how much money you add to your sivp2 account. Once a limit is set, our system automatically blocks any deposit that exceeds your chosen limit. To increase the limit, a 24–48 hour waiting period is required to ensure the decision is made rationally and not impulsively.
Set the maximum amount you are willing to lose within a given period. Once your loss limit is reached, sivp2 will suspend your gaming session until the limit period ends. This is the most effective way to protect yourself from unplanned, ongoing losses.
Set daily or weekly play time limits. The sivp2 platform will remind you when you are close to reaching your set time limit and block access once the limit is reached. This helps you maintain a healthy balance between entertainment and your daily responsibilities.
If you need a short break from the platform , sivp2 offers a time-out option for 24 hours, 7 days, 30 days, or a custom period of your choice. During the time-out period, your account will be fully suspended and you will not be able to log in or place any bets until the period ends.
For players who need a longer break or wish to stop completely, sivp2 offers self-exclusion options for 6 months, 1 year, 5 years, or permanently. During the self-exclusion period, your account will be fully closed and you will not receive any marketing communications from us. To activate self-exclusion, contact the sivp2 support team via live chat.
Important Note: Once self-exclusion is activated, sivp2 will not allow any new account registration using the same information. This decision is final for the chosen period and cannot be reversed before the period ends.
It is important to recognise the early signs of problem gambling, whether in yourself or someone you care about. Catching issues early means help can be sought sooner and the situation can be addressed before it becomes more serious. Here are the signs to watch out for:
Using money meant for basic needs or borrowed money to gamble.
Not being aware of how long you have been playing and finding it hard to stop even when you want to.
Continuing to gamble in an attempt to recover previously lost money.
Lying to family or friends about gambling activities or losses.
Feeling anxious, irritable, or stressed when unable to gamble.
Gambling begins to interfere with work, family relationships, or social responsibilities.
If you identify two or more of the above signs in yourself, sivp2 recommends that you immediately use the self-exclusion tool or contact our support team for further guidance.
Answer the questions below honestly. If you answer "yes" to three or more questions, we recommend speaking with someone you trust or seeking professional help.
Have you ever gambled longer or spent more than you originally planned?
Do you gamble to escape stress, anxiety, or personal problems?
Have you ever borrowed money or sold belongings to fund your gambling?
Do you feel restless or irritable when you try to cut back or stop gambling?
Have people close to you ever expressed concern about your gambling habits?
Have you ever continued gambling knowing it would cause financial or relationship problems?
Asking for help is a sign of strength, not weakness. The sivp2 support team is ready to assist you without any judgement, at any time.
Here are some practical tips recommended by sivp2 to ensure your gaming experience always stays positive and in control:
Sivp2 strictly prohibits individuals under the age of 18 from registering or using our platform. All new players are required to complete an age verification (KYC) process before making any deposit or placing any bets. We use the latest document verification technology to ensure that only verified adult players have access to the sivp2 platform.
If you share a device with minors, sivp2 recommends the following measures to prevent unauthorised access:
If you suspect a minor has accessed the sivp2 platform, please contact our support team immediately for further action.
Sivp2 is more than just a gambling platform — we are a responsible partner that always puts our players' wellbeing above all else.
Sivp2 puts all self-control tools directly within your account settings. No need to contact support to set deposit or time limits — everything can be done on your own in under two minutes.
Sivp2's KYC process ensures that only verified adult players can use our platform. All identity documents are verified using the latest technology before any deposit is permitted.
Players who have activated self-exclusion will not receive any promotional emails, notifications, or marketing communications from sivp2 for the duration of their exclusion period.
The sivp2 system automatically monitors play patterns and can send alerts to players showing habits that may be at risk, enabling early action to be taken before issues escalate.
The sivp2 support team is specially trained to handle responsible gaming inquiries with full empathy and confidentiality. We're here for you whenever you need help.
Sivp2 player funds are held in a separate protected account and are not used for business operations. This ensures your account balance is always safe and can be withdrawn at any time.
Just four simple steps to keep your gaming experience always in control and secure.
Access your sivp2 account using your username and password. Make sure you are using a secure personal device.
Click the profile icon at the top right of the screen and select "Settings" or "Responsible Gaming" from the dropdown menu.
Choose the control tool you want to activate — deposit limit, loss limit, time limit, time-out, or self-exclusion.
Enter your chosen limit value, review it, and click "Save". The limit will take effect immediately in your account.
Register your sivp2 account today and enjoy Malaysia's best wagering entertainment with peace of mind — all our self-control tools are available free of charge to every registered player.
By registering, you agree to the Terms and Conditions and Responsible Gaming Policy sivp2.